Delivery Policy

Domestic Delivery - Switzerland

 

The following costs apply for postage and packaging within Switzerland:

  • Purchases up to 50CHF in value -3CHF

  • Purchases up to 100CHF in value - 7CHF

  • Purchases of more than 100CHF in value - 9CHF

All deliveries are sent using standard post and they are not trackable. If you need tracking or guaranteed fast delivery please contact me to get a quote.

International Delivery - Europe

Please note that it is the customer’s responsibility to pay any customs duties, taxes or other fees applicable for international orders. Your local customs office will be able to advise. 

The following costs apply for postage and packaging to the European countries below:

  • Purchases up to 25CHF in value - 6CHF

  • Purchases up to 75CHF in value - 8.50CHF

  • Purchases up to 125CHF in value - 11CHF

  • Purchases of more than 125CHF in value - 15CHF

List of Countries:  Austria, Belgium, Croatia, Denmark, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Luxembourg, Netherlands, Norway, Poland, Slovakia, Slovenia, Spain, Sweden, United Kingdom.

All deliveries are sent using standard post and they are not trackable. There may occasionally be delays or late deliveries beyond my control when shipping internationally. If you need tracking or guaranteed fast delivery please contact me to get a quote.

If your country is not listed above and you would like to make an order, please contact me

Returns Policy

I will gladly accept returns under the following policy and timelines:

 

  • Contact me by email within 14 days of delivery

  • Ship items back within 21 days of delivery

  • Items must be unused and in their original condition

  • Buyers are responsible for return shipping costs

 

Unless they arrive damaged, I can't accept returns for custom or personalized orders.

 

A full refund will be given once I have received the item. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

 Handmade in Switzerland 

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